Virtual iBenefit   Learn more about Interactive Intelligence benefit plans. This WBT includes information regarding medical, dental and vision health insurance as well as 401k, time off, and voluntary benefits. This is recommended for all new hires or current team members wanting to learn more about the benefits currently offered at Interactive.
What's new in CIC 2015 R4
This webinar details the new features available in CIC 2015 R4. Delivered by Interactive Intelligence Product Management.
Duration: 56 minutes
What's new in CIC 2016 R1
This webinar details the new features available in CIC 2016 R1. Delivered by Interactive Intelligence Product Management.
Duration: 52 minutes
WHAT'S NEW IN PURECONNECT 2017 R2   This webinar details the new features and product notices for PureConnect 2017 R2.
What's New in CIC 2017 R1
This webinar details the changes made in CIC 2017 R1.
What is Quality Management?
Learn about how Interaction Recorder, Interaction Analyzer, Interaction Feedback, and Interaction Quality Manager work together to provide your organization a single system for monitoring.
Interaction Attendant Security Settings and Access Rights
This webinar will provide the technical details administrators will need to set up the necessary security settings and access rights for Interaction Attendant access.
Duration: 1hour, 10 minutes